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A solid and safe roof is a must in both a home and business, and since it is probably the single most expensive thing you can fix or repair, make sure any work done on your roof is done right! Here are 5 of the most common roof scams to watch out for when having your roof repaired or replaced.
Poor Materials – Bait and Switch
Companies with less than stellar reputations will promise to use high-quality materials, but actually substitute lower quality goods when it comes time to install the product. You can prevent this to some extent by adding a clause to the contract that states that if the product you stipulated isn’t available, the contractor will provide replacement products of like quality. In addition, check the reputation of the company before hiring them by going online to sites like the Better Business Bureau. Ask questions! Is the company licensed, bonded and insured? Has it been established long? Will it warranty its work?
Improper Installation — Cutting Corners
By skimping on things like nails or adhesives, a fly-by-night company can save itself a lot of time and money. However, cutting corners is really hard on your roof and often negates any product warranty that might have existed. If you know what to look for, ask to inspect the roof at various stages.
Overcharging
Some companies will overcharge for materials hoping the customer won’t notice. Let the buyer beware. It is up to you to keep track of expenses and keep a close eye on the company you hire, especially if you don’t know their reputation very well. One way to prevent this is to compare multiple bids before starting the project. You’ll then know when costs begin to exceed what is normal for your area.
Charge and Run
Some companies will ask all the money down before starting work on the roof, then they’ll skip town without ever having done a thing. To prevent this, check with the Better’s Business Bureau and online reviews to see what the reputation of the company is. Another way to know this might be a scam is if the contractor wants the full amount for the repairs up front. A roofer with a solid reputation will work with your insurance company or with you, and only require partial payment until the work is completed to your satisfaction.
No Deductible
As often happens, there are roofing companies that are storm chasers. They swing into town after a big storm and offer to fix your roof. Often, they’ll start off by telling you that you don’t have to pay the deductible on your insurance. They’ll tell you that to get around it, you can: let them “pay you” to place a sign in your yard and call it an advertising fee; avoid it because they won’t collect the final payment; keep the depreciation when the insurance company sends it. This is not true. No matter what, the deductible will apply. Avoid companies in which can’t verify their reputation (i.e., references, referrals, local presence etc.). Check the companies credentials online. Make sure the company is licensed, bonded and insured. Ask for contracts and warranties that plainly spell out all the details of your agreement.